Terms of Service
Please read these terms carefully before using our services. By using WebNexaLabs services, you agree to these terms.
1. Acceptance of Terms
By accessing or using WebNexaLabs' website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and WebNexaLabs. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
2. Our Services
WebNexaLabs provides software development services including but not limited to:
- Cloud solutions and DevOps services
- Mobile application development (iOS and Android)
- Web application and website development
- AI integration and machine learning solutions
- Custom CRM development
- Digital marketing and SEO services
- Consulting and technical support
Service specifications, deliverables, timelines, and pricing are detailed in individual project agreements or statements of work.
3. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Use our services only for lawful purposes
- Respect intellectual property rights
- Provide timely feedback and approvals during project development
- Make payments according to agreed terms
You agree NOT to:
- Use our services for illegal or unauthorized purposes
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Reverse engineer or copy our proprietary technologies
- Share confidential information without permission
4. Payment Terms
Pricing and Billing
- Project costs are outlined in individual agreements
- Payment schedules vary by project scope and duration
- Invoices are typically due within 30 days of receipt
- Late payments may incur additional fees
- All prices are in USD unless otherwise specified
Refund Policy
Refunds are handled on a case-by-case basis and depend on project stage and deliverables completed. Refund requests must be submitted in writing and will be reviewed within 10 business days.
Taxes
You are responsible for any applicable taxes, duties, or fees related to your use of our services.
5. Intellectual Property
Our Intellectual Property
WebNexaLabs retains ownership of our proprietary technologies, methodologies, and general knowledge. Our website content, logos, and branding materials are protected by copyright and trademark laws.
Client Intellectual Property
Upon full payment, clients receive ownership of custom-developed code and deliverables specific to their project, excluding our proprietary tools and frameworks. Intellectual property terms are detailed in individual project agreements.
Third-Party Components
Projects may include third-party libraries, frameworks, or services subject to their respective licenses. We ensure compliance with all applicable licenses and will inform clients of any restrictions.
6. Limitation of Liability
To the maximum extent permitted by law, WebNexaLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from our services shall not exceed the amount paid by the client for the specific service giving rise to the claim.
Important: Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
7. Termination
Termination by Client
Clients may terminate services with written notice. Termination terms, including payment for completed work and any applicable cancellation fees, are specified in individual project agreements.
Termination by WebNexaLabs
We may terminate services immediately if you breach these Terms, fail to make required payments, or engage in conduct that we reasonably believe is harmful to our business or other clients.
Effect of Termination
Upon termination, you remain liable for all charges incurred up to the termination date. We will provide completed deliverables upon receipt of final payment.
8. Contact Information
If you have questions about these Terms of Service, please contact us:
Governing Law: These Terms are governed by the laws of the State of California, USA. Any disputes will be resolved in the courts of San Francisco County, California.
These Terms of Service may be updated periodically. Continued use of our services after changes constitutes acceptance of the updated terms.